Terms & Conditions

Last updated: November 7, 2026.

These terms describe the website, travel-planning services and digital guides offered by She Sails Travel, based in Rhome, TX 76078. Your written service arrangements, supplier agreements and checkout terms also apply to the relevant transaction.

Our role

She Sails Travel is led by Nicole Cater, a travel advisor affiliated with Fora Travel. We help travelers research and arrange services supplied by independent cruise lines, hotels, resorts, transportation companies and other providers. The supplier named in your reservation operates that travel service.

Requests, pricing and reservations

A trip inquiry does not reserve travel or lock in a price. Prices, availability, promotions and inclusions can change before confirmation. Review your proposal, payment schedule and supplier terms before authorizing a booking. A reservation is confirmed when the supplier issues confirmation under its booking requirements.

Complimentary and paid planning

All basic cruise bookings and hotel-only stays qualify for complimentary planning. More extensive research, custom itineraries or additional coordination may require a paid planning service. Concierge Vacation Planning starts at $99, and Custom Journey Design starts at $250. We will discuss the service scope and applicable fee for your trip before paid planning begins.

Planning fees are non-refundable. They compensate She Sails Travel for planning work and are separate from travel charges and supplier commissions. Canceling or changing a trip does not make a paid planning fee refundable. Nothing in these terms limits a refund or other right that applicable law requires.

Supplier payments and cancellation terms

Each supplier sets its deposits, final-payment deadlines, change rules and cancellation charges. Our cancellation policy aligns with the applicable supplier’s cancellation policy, which is provided in that supplier’s terms of agreement for your booking. Review and accept those terms before payment. The supplier’s terms determine applicable cancellation charges, credits and refunds.

Contact us promptly to request a change or cancellation. A request is subject to supplier approval, availability and the terms of your reservation; it does not guarantee a refund or credit. Non-refundable planning fees remain separate from supplier cancellation charges.

Traveler information and documents

Provide accurate traveler names, dates and contact information, and review confirmations promptly for errors. Check passport, visa, entry, transit, health and minor-travel requirements with the relevant authorities and travel providers for your nationality and itinerary. Requirements can change. Use the designated secure booking process for sensitive traveler and payment information.

Travel protection and disruptions

Travel protection is a separate product with its own benefits, exclusions and eligibility rules. Read the insurer’s policy and contact the insurer with coverage or claim questions. Recommendations do not guarantee coverage or claim approval. Weather, schedule changes and other disruptions may affect travel; available remedies depend on the circumstances and provider terms.

Digital guide purchases

Paid guides are sold through our Stan Store. Review the listing, price, format, contents and delivery details before purchasing.

Digital travel guide purchases are non-refundable. If you have trouble accessing a purchased guide or believe there is an order error, email info@shesailstravel.com so we can help. This policy does not remove rights that applicable law requires.

Guides offer general planning information. Supplier policies, prices and destination conditions can change. Personalized trip planning is a separate service unless a listing expressly includes it. Purchasing a guide does not transfer ownership of its underlying content.

Website content and external services

Check important travel details directly before booking or traveling. Website information may not address every traveler’s circumstances. External shops, suppliers and linked websites have their own terms and privacy practices. Some recommendations involve affiliate commissions, sponsorships or hosted experiences; see our Affiliate Disclosure.

Content ownership

Website text, photographs and guides may be protected by intellectual-property rights. Contact us before reproducing or distributing our original content. Third-party trademarks, logos and linked materials belong to their respective owners.

Privacy and contact

Read our Privacy Policy for information about inquiries, booking records, subscriptions and website analytics. Contact info@shesailstravel.com for website or guide support, or nicole.cater@fora.travel for travel planning.

She Sails Travel · Rhome, TX 76078.

Updates

We may update these terms as services change. The date above identifies the latest update. Review the terms presented for your specific booking, planning service or purchase before proceeding.